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07/03/18 Water consumption levels still way up in Donegal and customers urged to turn off taps and conserve


Irish Water warns that the situation with water restrictions is constantly changing due to excessive consumption and high levels of burst water pipes that are symptomatic of the recent freeze and subsequent thaw.


Up to eight repair teams are being mobilised daily since last week in Co Donegal where dozens of major leaks were fixed, and many more minor leaks were also repaired. This meant that we were able to withdraw restrictions on five scheme that were partly shut off on previous nights. These schemes are Creeslough Dunfanaghy WSS, Gortahork/Falcarragh, Lough Mourne, Rosses RWSS and Lettermacaward. The fixing of leaks also helped to maintain supplies to customers on many other schemes where demand had increased due to the extreme weather. Irish Water would like to sincerely thank Donegal County Council for their heroic efforts during very difficult circumstances.


Repair crews continue to repair significant and minor leaks every day and customers are urged to report any water outages they experience or leaks they see to the Irish Water customer care line which is operational 24/7 on 1850 278 278.


Irish Water will continue to monitor water demand across the county over the coming days and decisions will be taken each afternoon as to whether night time restrictions need to be implemented.


Customers are being asked to conserve water by turning off taps, both inside and outside, limiting usage of washing machines and dishwashers where possible and taking showers instead of baths, to avoid reservoirs emptying and water pressure to homes and businesses being affected.


As well as turning off taps, Irish Water is appealing to customers to check for leaks on their own properties and in holiday homes and unoccupied premises and to report them to Irish Water’s customer care helpline on 1850 278 278. Irish Water is appealing to any customers with external taps to ensure that these are securely turned off as we try to protect the levels of our reservoirs and secure drinking water for local communities. A continuous flow from an external tap over a 24 hour period could use the equivalent of the daily water usage of 40 households.


Information on dealing with frozen pipes is available on and water supply updates are available at


Irish Water and Donegal County Council would like to thank customers in advance for their co-operation in conserving water at this critical time.


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