NEW ARRANGEMENTS FOR CUSTOMER CONTACTS ABOUT WATER SERVICES
Irish Water is the new national water utility responsible for providing and developing water services throughout Ireland.
Irish Water deals with *all customer calls about water/wastewater services including calls regarding water quality and water supply.
*Please note that as Non-Domestic Water Billing has not transferred to Irish Water as yet so Donegal County Council will continue to accept and deal with any calls that relate to non-domestic bills until further notice
Contact details for Irish Water are as follows:
Water Supply, Metering & Emergencies
Telephone: 1800 278 278 (LoCall)
International: 00 353 1 707 2828
Minicom: 1800 378 378 (For hearing impaired customers with minicom equipment)
Lines are open 24 hours per day, 7 days per week.
Billing, Registration and General Account Enquiries
Telephone: 0818 778 778 (LoCall)
International: 00 353 1 707 2827
General
Web: www.water.ie
Twitter: @IWCare
Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City