Donegal County Council Logo
Home > Services > Water > Contacting Irish Water

Contacting Irish Water


Irish Water is the new national water utility responsible for providing and developing water services throughout Ireland.

Irish Water deals with *all customer calls about water/wastewater services including calls regarding water quality and water supply. 


*Please note that as Non-Domestic Water Billing has not transferred to Irish Water as yet so Donegal County Council will continue to accept and deal with any calls that relate to non-domestic bills until further notice


Contact details for Irish Water are as follows:


Water Supply, Metering & Emergencies

Telephone: 1800 278 278 (LoCall)

International: 00 353 1 707 2828

Minicom: 1800 378 378  (For hearing impaired customers with minicom equipment)

Lines are open 24 hours per day, 7 days per week.


Billing, Registration and General Account Enquiries

Telephone: 0818 778 778 (LoCall)

International: 00 353 1 707 2827



Twitter: @IWCare

Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

Rate this Page

Select an option below

Map Services

Map Portal

  • winterweather Image
  • NWGreenway network icon
  • Donegal Tourism Logo
  • Rennet Image
  • NPPR Logo
  • Donegal Gathering Logo
  • NRDO European Project Logo
  • Public Art logo
  • Regional Cultural Centre logo
  • Spaceial logo
  • IrishWater
  • LEO