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Commercial Rates Booklet


How can I pay my rates?


Rates Incentive Scheme


Contact a staff member


Frequently asked questions


Forms and Links


How can I pay my rates?

Payment can be made by a number of methods as follows:

  • Direct Debit (monthly instalments to spread the payments over a number of months).  Please download the Direct Debit Form, complete and return to the address on the form.
  • Standing Order (to pay weekly, fortnightly or monthly).  This must be set up at your bank and you will need our bank account details which are given below.
  • Electronic Fund Transfer from your bank account.  Please quote your customer account number when making payments by this method.
  • Credit or Debit card by ringing 074 9153900 during office hours and quoting your customer account number.
  • By Set Off (Under Section 58 of the Local Government Act 1941) (A payment due to you from the Council can be offset against your rates bill).
  • In person at any of the Public Service Centres and our Buncrana office during office hours. (Mon-Thurs – 9.00am – 4.30pm. Fri – 9am – 4.00pm – Lunch 12.30pm – 1.00pm).


Our bank account details

Ulster Bank - Sort Code: 98-60-10

IBAN No.  IE48 ULSB 9860 1015 990110

BIC No.     ULSB IE 2D


Rates Incentive Scheme

The Scheme gives a grant of up to 7.5% of the annual rates demand (excluding arrears), subject to a maximum annual grant of €375 and subject to certain terms and conditions being met.   The grant is applied as a credit at the end of the year.  To qualify for the Rates Incentive Scheme, the following main terms and conditions apply:

  • The grant is applied to the current year’s rates only (not applicable to any arrears).
  • Rates must be paid in full by the deadline of the 31st October 2018 – this includes customers paying by monthly direct debits and standing orders.
  • There must be no arrears on the account by the deadline date.
  • The grant is applied to the rate account at the end of the financial year which will result on a credit on the customer account.


Contact a Staff Member

If you wish to enter into a payment plan, have difficulty in making payments or have any queries in relation to your rate account, please contact our staff who will be happy to assist you.


Donegal Municipal District                                    

Sharleen Tinney  -  (087) 0574901  -


Glenties Municipal District                                  

Barry Travers  -  (087 6084162 ) -


Letterkenny Municipal District                   

Lorraine Bonner  -  (087 2041529)  -

Mairead Shields   -  (087 6222084)  -


Stranorlar Municipal District                    

Kathleen Anderson  -   (087 1674262)  -

Miriam Bonner  -   (087 3662219)  -


Inishowen Municipal District                                    

Paula McCann  -   (087) 0574596  -

Marie Deeney  -  (074) 9373737  -


Frequently Asked Questions:


What are Commercial Rates?

Commercial rates are a property tax on commercial properties. Rates are payable on commercial properties which have been valued by the Commissioner of Valuations.  A rate demand is issued to all rate payers at the beginning of each year.


What is a Property Entry Levy (PEL) invoice?

If a valuation of a new property is carried out during the year, you may receive a Property Entry Levy (PEL) demand instead of a rates demand.  In the following year, you will receive your rate demand.  


How is my Commercial Rates bill calculated?

Your rates are calculated by multiplying the annual rate on valuation by what is known as the rateable valuation on your property.  The rateable valuation of your property is determined by the Valuation Office and this information is provided on your rate bill.  Your rates can be calculated by reference to this simple example:

Valuation of property:                             €100.00

Annual Rate on Valuation (2018):            €71.81

Rates payable:                                      €7,181.00 (or €100 x €71.81)


What if I cease occupying a property or I sell the property?

A property owner, or their agent, must let Donegal County Council know where an interest in a rateable property is transferred or sold (Section 32 of the Local Government Reform Act, 2014).

The person transferring the property, either the owner or occupier, must pay all rates that are due at the time of the transfer/sale.  If you fail to notify Donegal County Council of a change in interest within 14 days of the transfer date, this may result in a penalty for non-compliance in that, the owner becomes liable for an amount which is equivalent to the level of outstanding rates (up to a maximum of 2 years liability).  This obligation came into effect on 1st July, 2014.


Do I still pay rates if my property is vacant?

If a property is not occupied and available for lease or rent, you must send the Council photographs of the property (internal and external) as evidence that the property is unoccupied and vacant.   Evidence that the property is available for lease must be provided in the form of an advert in a newspaper, a letter from an estate agent or a photograph of the property showing a for lease/rent sign on the property. 


Do I pay rates if my property is under renovations/closed for repairs?

If a property is under renovations or closed for repairs, you should contact us in order that we can carry out an inspection.  Rates are not payable for the period that the property is under renovations, subject to verification that this is the case. 


What happens if there is a structural change to my property? 

A revision of the valuation on a property can only be sought in the event of a material change having taken place since the last valuation.  This can be as a result of renovation/extension works or whenever the property has reverted to domestic or agricultural use. An application form to seek a revision is available from here and should be returned to the Commissioner of Valuations, Valuation Office, Irish Life Centre, Abbey Street Lower, Dublin 1 with the appropriate fee.



Forms and Links (The Valuation Office carry out valuations on commercial properties) (The Donegal Local Enterprise Office offers a range of services to businesses in Donegal).


Direct Debit Form (please complete and return to Donegal County Council).


Request for a revaluation due to a material change – please download Application Form and Information Leaflet.


Section 32 Form – to notify Donegal County Council when you cease to occupy a property or you sell the property.



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